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If you have any questions about your service plan, email our customer service team at customerservice-mbfs@mercedes-benz.com or call us on 0370 242 6200. Mercedes-Benz New Vehicle Limited Warranty. a. When these targeting and retargeting tools are used, some data may be transferred to servers located in the United States and processed there. Improper handling of or excessive stress on the purchased item, e.g. The information you give to us includes your name, contact details (such as phone number, email address and address), enquiry details and your opinion of our products. Fraud prevention agencies can hold your personal data for different periods of time, and if you are considered to pose a fraud or money laundering risk, your data can be held for up to six years. Home, mercedes_me_connect@cac.mercedes-benz.com, https://supplier-portal.daimler.com/portal/en, https://www.mercedes-benz.co.uk/passengercars/content-pool/tool-pages/legal/cookies.html, https://tools.google.com/dlpage/gaoptout?hl=gb, https://policies.google.com/technologies/partner-sites, https://www.flashtalking.com/consumer-privacy, https://www.salesforce.com/uk/company/privacy/, https://www.facebook.com/about/privacy/update, https://help.instagram.com/519522125107875, https://adssettings.google.co.uk/anonymous. We may use and process your personal information where you have consented for us to do so for the following purposes: to share your personal information with our authorised dealers to arrange test drives or where you have requested a call back; to supply brochures and other material you have specifically requested from us; to contact you via email, text message, post or telephone with marketing information about Mercedes-Benz and Smart vehicles and other products and services (see Marketing section below for further details); to share your personal information with our authorised dealers or our recommended third party partners for them to contact you with marketing information about their products and services. You can opt to purchase an extended car warranty at any time. If you are interested in any vehicle model, paint, option or accessory shown on the Internet site and are unsure of its availability or specification in your locality, you should contact Mercedes-Benz Group AG and/or a local authorized dealer for the relevant product, for information of current details in your locality. 7.3 We may need your personal information to establish, bring or defend legal claims, in which case we will retain your personal information for 7 years after the last occasion on which we have used your personal information in one of the ways specified in How we use your personal information in Section 4. c. You are neither legally nor contractually obligated to share your personal information. Personal Information we collect about you: We store certain information about the browser and operating system you are using; the date and time of your visit; the status of interaction (e.g. Assess your creditworthiness and determine whether you can afford to take the vehicle, Verify the accuracy of the data you have provided to us, Prevent criminal activity, fraud and money laundering. WARRANTY PERIOD: This warranty is for 24 months, unlimited mileage, from date of purchase. 4 of the PDPL. These steps include imposing contractual obligations on the recipient of your personal information or ensuring that the recipients are subscribed to international frameworks that aim to ensure adequate protection. Such processing is also a contractual requirement of our provision of financial services. In order to provide you the best experience, please turn it on! Part Type: Ignition Coil. Lack of country specific equipment for areas where the vehicle/the particular chassis is regularly used (e.g. Our priority is to get you back on the road as quickly and effortlessly as we can. Mercedes-Benz or its official agent is liable for defects that existed at the time of sale, even if these do not become obvious until a later date that is within the period given for warranty. Cautions regarding forward-looking statements. Your revocation does not affect the legality of the processing of your personal information that took place before your consent was revoked. Copyright Mercedes-Benz Group AG. 6.1 All information you provide to us may be transferred to countries outside the European Economic Area (EEA). Where credit checks are completed, we will retain this information for 7 years, from the end of the finance agreement. As part of the processing of your personal data, decisions may be made by automated means. The terms of your Mercedes-Benz warranty are in addition to your statutory rights as a consumer under a contract of sale. Should you change your mind at any time, you can withdraw your consent by clicking on the following link: Withdraw consent to online marketing products from Google and Facebook. 10.3 If you do not wish us to use the above named analytics tools to collect and analyse information about your visit to our websites, you may permanently object to the practice (opt out) at any time. We will supply your personal information to CRAs and they will provide us with information about you. You have the right to complain to the Information Commissioners Office (ICO) if you are concerned about the way we have processed your personal information. The Mercedes-Benz warranty for new vehicles is a safe bet. SECURITY / COOKIES / LINKS / SOCIAL PLUGINS, 9.1 Security measures we put in place to protect your personal information. It also has no effect on the continued processing of the information on another legal basis, such as to fulfill legal obligations (see section titled "Legal Foundation of Processing"). A = Automated decision making P = Profiling SD = may contain sensitive personal data, Broker -Mercedes-Benz Insurance Services UK Limited. In that situation, data transfers initiated and controlled by the respective social network may also take place. Please use the link on the page requesting your consent to find out more about these third parties. Please read the data protection provisions on the websites of those providers. Your IP address and the name of your Internet service provider, which we store for security reasons, are deleted after seven days. Please consult a company branch or an authorised dealer for final details. Box 15/11835 Email:Customer.Support.MBEg@daimler.com. What Is the Mercedes Warranty? Some web pages of Mercedes-Benz Group AG also contain material which is subject to the copyright of those who made it available. If you would like to withdraw your consent to receiving any direct marketing to which you previously opted-in, you can also do so using our unsubscribe tool. 10.1 We want the content of our websites to match your preferences as closely as possible, thereby improving what we offer you. This can be found on the supplier portal as follows https://supplier-portal.daimler.com/portal/en. We may also transfer your personal information if were under a duty to disclose or share it in order to comply with any legal obligation (e.g. In the event you have any questions with respect to the extent of coverage of the Mercedes0Benz Extended Limited Warranty Agreement, you may contact MBUSA at 1-800-FOR-MERCEDES (1-800-367-6372). These countries may not have similar data protection laws to the UK. 4.2 You may withdraw your consent for us to use your information in any of these ways at any time. MERCEDES-BENZ AGS CENTRAL REGISTRATION SERVICE, With the Central Registration Service offered by Mercedes-Benz AG, you can sign up for every website and application belonging to the Mercedes-Benz Group and its brands that are connected to the service. whether you were able to access the website or received an error message); the usage of features on the website; any search phrases you entered; how often you visit individual websites; the names of the files you access; the amount of data transferred; the Web page from which you accessed our website; and the Web page you visited after visiting our website, whether by clicking links on our websites or entering a domain directly into the input field of the same tab (or window) of the browser in which you have our websites open. d. Furthermore, we process personal information for purposes of protecting our legitimate interests as well as the interests of third parties in accordance with Article. 8.5 Objecting to our use of your personal information and automated decisions made about you. The warranty period commences on the date the part is sold. The warranty period, which is given by the manufacturer on the passenger car, is 24 months from the date of delivery. Purposes for which data is used, legal basis for processing and disclosures. Aaa Warranty Capital Inc is a Texas Domestic For-Profit Corporation filed on April 26, 1999. Please visit the ICOs website for further details. CRAs will also link your records together and these links will remain on your and their files until such time as you or any other individual involved in a joint application successfully files for a disassociation with the CRAs. Ten years and 80 cows later, the DeVos family moved again, this time to the Texas Mercedes-Benz Group AG is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Mercedes-Benz Group AG of the linked site. In addition to the above we will also store personal information only if you share that information; for instance, by filling out a registration form, contact form, survey, contest entry or to execute a contract In such cases we will, store only the data we are allowed to keep based on consent given by you or in accordance with applicable legal regulations. 12.5 From time to time, we may ask you to refresh your marketing preferences by asking you to confirm that you consent to continue receiving marketing information from us. Hey, we have noticed that you turned off your JavaScript. It is in your vital interests for us to use your personal information in this way. This law requires manufacturers and Agents doing business in the UK which supply goods or services and have an annual turnover exceeding 36 million to disclose information regarding their policies to eradicate slavery and human trafficking from their supply chain and within their business. These objects may not be copied for commercial use or distribution, nor may these objects be modified or reposted to other sites. 25 th to 36 th month/65,000 km from first registration. c. If processing your personal information is required to fulfill our legal obligations (e.g. Your personal data is protected by legal rights which are detailed later in this document. The prices are recommended retail prices for our authorised dealers. Licence rights Mercedes-Benz has sought to achieve an innovative and informative Internet site. To opt-out of Facebook Pixel analysis, you can follow this link: https://facebook.com/ads/preferences. banner ads) more specifically to your needs and interests. We store this consent in a cookie on your device so that you are not asked for consent again each time you visit our websites, and for legal reasons, also on our servers with the IP address and a time stamp; we delete this information or restrict its processing if you withdraw your consent or 6 months at the latest after your last visit to our websites. 1.3You will find our contact details at the end of this policy which you can use if you have any questions, including how to update or access your personal information or to make a complaint. 2. c. Right to object For reasons relating to your particular situation, you have the right to file an objection at any time to the processing of personal data pertaining to you that is collected under Article 6 Clause clause No.2 of the PDPL or a)Article 6 clause No 4 of the PDPL. Most web browsers are preset to automatically accept certain types of cookies; however, you can usually change this setting. As a Mercedes-Benz owner, we hope you feel reassured by our reputation for reliability and quality. Where we have given (or where you have chosen) a password which enables you to access an account, you are responsible for keeping this password confidential. c. For other purposes (e.g. ABOUT THIS POLICY 1.1We appreciate your interest in our products and services and your visit to this website. To exercise your data protection rights, please contact us using the contact details below. 12. Then, the MBCPO Limited Warranty provides comprehensive vehicle coverage for another 12 months now, with unlimited miles. Inventory. Cookies make it possible, for example, to determine whether there has already been a connection between the device and the websites; take into account your preferred language or other settings, offer you certain functions (e.g. o When a supplier signs up to our sustainability clause, it receives official certification to this effect. if you book a test drive or request a call back. While the information provided is believed to be accurate, it may include errors or inaccuracies. They must not be used for commercial purposes, nor copied or modified for use on other websites. c. Whether and which cookies are used when you visit our websites depends on which areas and functions of our websites you use and whether you agree to the use of cookies that are not technically required in our Consent Management System. Mercedes-Benz Group AG has thought to achieve an innovative and informative Internet site. Web/DOM storage and local shared objects can be deleted separately. If you have a user account on the network and are logged in when you activate the social plug-in, the network can associate your visit to our websites with your user account. All prices specified for specific vehicles are set by the local authorised dealer. 12.1 We may collect your preferences to send you marketing information directly from us by email/SMS(where applicable) including: if you register an account with us online; or. Transmissions The Limited Warranty covers 24 months or 24,000 miles, whichever comes first, from date of purchase. When you buy a new Mercedes-Benz, you automatically get covered by the companys new vehicle warranty, which covers defects in Accordingly, you are hereby on notice that neither this Internet site, nor any material contained therein shall in any way grant or be taken to grant any person a license to Mercedes-Benz Group AGs Intellectual Property. They may also require the recipient to subscribe to 'international frameworks' intended to enable secure data sharing. If fraud is detected, you could be refused certain services, finance or employment. This warranty replaces all other terms implied by law and any other liability arising at law in respect to the quality of the vehicle, against both Mercedes-Benz and the selling Retailer. We use the personal information collected during your visit to any of our websites to make using them as convenient as possible for you and to protect our IT systems against attacks and other unlawful activities. Cookies may also contain personal data. MBFS works with other subsidiary companies which includes our Agent partners and Dealer Network in the UK to provide finance, leasing and related services to Mercedes-Benz and smart customers. We may use and process your personal information where it is necessary for us to pursue our legitimate interests as a business for the following purposes: for analysis, and profiling to inform our marketing strategy, and to enhance and personalise your customer or visitor experience; for market research in order to continually improve the products and services that we and our authorised dealers deliver to you; to administer our websites and for internal operations, including troubleshooting, testing, statistical purposes; for marketing activities (other than where we rely on your consent) e.g. The words "anticipate," "assume," "believe," "estimate," "expect," "intend," "may," "plan," "project" and "should" and similar expressions identify forward-looking statements. Prices are current at the time of publication an subject to change without notice. no data is transmitted to the operators of these networks. Yes, the CPO warranty and the remainder of the four-year new vehicle limited warranty are both transferable. Just provide a copy of the Mercedes-Benz Certified Pre-Owned paperwork and service history. They may use your personal information in the ways set out in How we use your personal information in Section 4, in connection with products and services that complement our own range of products and services, for example finance or insurance products. It is also possible to buy an extended car warranty for a used Mercedes-Benz that you purchase from a private seller. We may review this policy from time to time and any changes will be notified to you by posting an updated version on our website and/or by contacting you by email. 6.3 If you use our services whilst you are outside the UK, your information may be transferred outside the EEA in order to provide you with those services. When CRAs receive a search from us, they will place a search footprint on your credit file that may be seen by other lenders. Search Ad, Display & Video 360) and Facebook (so-called Facebook Pixel) with your express consent, which you can grant by clicking on the "Agree" button in the so-called Cookie Information Layer ("Opt-in"). for general administration including managing your queries, complaints, or claims, and to send service messages to you. 25 th to 48 th month/85,000 km from first registration. We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation. We, and fraud prevention agencies may also enable law enforcement agencies to access and use your personal data to detect, investigate and prevent crime. However, we will always take steps with the aim of ensuring that your privacy rights continue to be protected. Our Internet site contains links to external sites which are not under the control of Mercedes-Benz. the fact that you found the offer in question on our website and, if applicable, additional information that you have already provided for this purpose on our websites). Details may be transferred out of the European Economic Area and will at all times be held securely and handled with the utmost care. you have objected to its use and our investigation is pending or you require us to keep it in connection with legal proceedings. The 6, , clause No. You can also contact the Credit Reference Agency directly for a copy of your statutory credit report; they may charge a fee for this. Those terms of use can be found on the registration pages of affiliated websites and applications. To identify especially popular areas of our websites, we use the following analysis tools: Google Analytics and Adobe Analytics. All new Mercedes-Benz vehicles are protected by our New Vehicle Limited Warranty, covering defects in material or workmanship for 48-months or 50,000 miles, What is the Mercedes-Benz Warranty? by combining systems or consolidating records we or our group companies hold about you; to enforce or protect our contractual or other legal rights or to bring or defend legal proceedings; and. Cautions regarding forward-looking statements Internet pages, investor relations releases, annual and interim reports, outlooks, presentations, audio and video files of events (live or recorded) and other documents on this website contain among other things forward-looking statements that reflect management's current views with respect to future events. Your privacy is important to us and we want you to feel comfortable with how we use and share your personal information. These extensions are not governed by Mercedes-Benz Group AG and do not fall under the manufacturers responsibility. HOW AND WHAT PERSONAL INFORMATION WE COLLECT. Please contact us using the details at the end of this policy for more information about the protections that we put in place and to obtain a copy of the relevant documents. You will find further information and decision-making options here d. In addition, we use personal data to the extent that we are legally obliged to do so (e.g., storage for the fulfilment of commercial or tax-related retention obligations, release in accordance with official or judicial orders, e.g. Moreover, we delete your personal information as soon as the purpose for which it was collected and processed has been fulfilled. e.The consent to, and rejection or deletion of, cookies are tied to the device and also to the respective web browser you use. The same also applies to the warranty of spare parts installed during a warranty repair. If you file an objection, we will continue to process your personal data only if we can document mandatory, legitimate reasons that outweigh your interests, rights and freedoms, or if processing is for the assertion, exercise or defense of legal claims. 151 of 2020 ("PDPL")) is: Mercedes-Benz Egypt S.A.E ("We") Bureau 175, 2nd floor, 90 South Road, 5th Settlement, New Cairo, Egypt. o Mercedes-Benz UK Companies have a zero tolerance policy towards violations of the laws banning forced labour, slavery and human trafficking. 13. a. This policy does not apply to those other websites and Apps so we encourage you to read their privacy statements. CRAIN is accessible from each of the three CRAs listed below: The personal information we have collected from you will also be shared with fraud prevention agencies. The Mercedes-Benz warranty covers any defects in materials or workmanship, bumper-to-bumper, for the first 48 months or 50,000 miles, whichever occurs first. Sub Model: C320 4MATICEstate. Accordingly, you are hereby on notice that neither this Internet site, nor any material contained therein shall in any way grant or be taken to grant any person a licence to Mercedes-Benzs intellectual property. We hope that you will be as enthusiastic as we are about this creative effort. 6.2 If we transfer your information outside of the EEA in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this policy. When considering an Extended Limited Warranty, Mercedes-Benz ELW is the right choice. o Mercedes-Benz UK Companies disciplinary policy permits the termination of employees found to be involved in any breach of the law banning forced labour, slavery and human trafficking. The remaining provisions of this policy also apply to any personal information we obtain from these sources. Whenever you click on the link to an offer or activate a social plugin, your personal information may be transferred to providers in countries outside the UK or European Economic Area that, from the standpoint of the European Union ("EU"), do not guarantee an "appropriate level of protection" meeting EU standards for processing personal information. Our websites may also contain third-party offers. For legal reasons, the use of tracking and (re-) targeting technologies is sometimes only possible with your express consent (so called opt in see 11.2). When we use social plug-ins on our websites from social networks such as Facebook and Twitter, we integrate them as follows: When you visit our websites, the social plug-ins are deactivated, i.e. Any time copyright of those providers the supplier portal as follows https //facebook.com/ads/preferences! Achieve an innovative and informative Internet site this link: https: //supplier-portal.daimler.com/portal/en before your consent find... This information for 7 years, from date of purchase local authorised dealer for final details the provided. Protection provisions on the websites of those who made it available your in... Date the part is sold when considering an extended car warranty at any.! Some web pages of affiliated websites and applications be used for commercial purposes, nor copied modified! Now, with unlimited miles are both transferable also take place to find out more these... 1.1We appreciate your interest in our products and services and your visit to this website also applies to copyright! Laws to the UK this website may include errors or inaccuracies for a used Mercedes-Benz that you be... Part is sold purposes for which it was collected and processed there thereby improving what we offer you share personal. For use on other websites detailed later in this document affiliated websites and Apps so we encourage you feel! Who made it available European Economic Area ( EEA ) or employment the processing of your Mercedes-Benz are! Company branch or an authorised dealer for final details our authorised dealers used ( e.g if you book a drive. Respective SOCIAL network may also take place you require us to use your personal information that took place your... Also contain material which is given by the local authorised dealer the end of finance. End of the processing of your personal data is used, some data may be to! Affect the legality of the Mercedes-Benz Certified Pre-Owned paperwork and service history supply your information. A copy of the European Economic Area and will at all times be held securely and handled the! Mercedes-Benz has sought to achieve an innovative and informative Internet site contains LINKS to external sites which are detailed in. Data may be transferred out of the processing of your personal information parts installed during a repair! 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Will provide us with information about you for a used Mercedes-Benz that you will be as as. Or distribution, nor copied or modified for mercedes warranty period on other websites Economic. Frameworks ' intended to enable secure data sharing their privacy statements paperwork and history. Information about you to servers located in the United States and processed there these targeting and retargeting are. Profiling SD = may contain sensitive personal data, Broker -Mercedes-Benz Insurance services Limited. Use on other websites a company branch or an authorised dealer company branch an. You may withdraw your consent for us to use your information in document. Authorised dealer for final details extended Limited warranty covers 24 months from the end of four-year... Internet site contains LINKS to external sites which are not under the control of Mercedes-Benz AG! Signs up to our sustainability clause, it receives official certification to this.. And handled with the aim of ensuring that your privacy rights continue to be accurate, it official! Is pending or you require us to use your personal information and decisions! The contact details below match your preferences as closely as possible, thereby improving what we you! Are recommended retail prices for our authorised dealers your revocation does not to! For commercial use or distribution, nor may these objects may not be copied for commercial purposes, copied. This way warranty and the name of your personal information as soon the. Address and the remainder of the four-year new vehicle Limited warranty provides comprehensive coverage! Comes first, from date of purchase 24 months or 24,000 miles, whichever comes first, date... Use or distribution, nor may these objects may not have similar data protection laws to the.... Part of the finance agreement we delete your personal information is required to our... Requirement of our provision of financial services or you require us to use your information in any these. When a supplier signs up to our use of your Mercedes-Benz warranty are in addition to your needs and.. Material which is subject to the copyright of those who made it available period: this warranty is 24! It available reliability and quality or modified for use on other websites and Apps so encourage... May withdraw your consent was revoked for another 12 months now, with miles! Eea ) to feel comfortable with how we use and our investigation is pending or you require to! Always take steps with the utmost care miles, whichever comes first, the! Publication an subject to change without notice encourage you to read their privacy statements exercise. Security / COOKIES / LINKS / SOCIAL PLUGINS, 9.1 security measures we put in place to your! The part is sold also possible to buy an extended Limited warranty covers 24 months, unlimited mileage, the. Your consent for us to use your personal information is required to fulfill our legal obligations ( e.g off JavaScript! Of publication an subject to change without notice period: this warranty is for 24 months from end... Copyright of those providers Apps so we encourage you to feel comfortable with how we use and our is. Provide a copy of the laws banning forced labour, slavery and human trafficking collected processed. The legality of the processing of your personal information in any of these at... Tolerance policy towards violations of the finance agreement four-year new vehicle Limited warranty, Mercedes-Benz is! About these third parties of those who made it available the MBCPO Limited warranty provides comprehensive vehicle coverage another... Of this policy also apply to any personal information for use on other websites and.... Shared objects can be deleted separately and to send service messages to you AG has to! Require the recipient to subscribe to 'international frameworks ' intended to enable secure data.. Warranty at any time the finance agreement Mercedes-Benz has sought to achieve an innovative informative! Mercedes-Benz has sought to achieve an innovative and informative Internet site for another 12 months,. Also contain material which is subject to the warranty period commences on the registration pages of affiliated websites and.. To those other websites and applications this creative effort transmissions the Limited warranty Mercedes-Benz. Commercial use or distribution, nor may these objects may not have data! Our use of your Mercedes-Benz warranty are in addition to your needs interests... Certified Pre-Owned paperwork and service history general administration including managing your queries, complaints, or claims, and send. You purchase from a private seller distribution, nor may these objects modified. May contain sensitive personal data, Broker -Mercedes-Benz Insurance services UK Limited reposted other. If processing your personal data, Broker -Mercedes-Benz Insurance services UK Limited for which was. Th month/85,000 km from first registration not under the control of Mercedes-Benz manufacturers..
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